Shipping policy

Shipping & Returns Policy

Where We Ship
We currently deliver across South Africa.
We’re working on expanding to more countries soon — stay tuned!

Shipping Costs & Delivery Times.

  • R150 Flat Rate : 1-3 business days.

  • R100 Pudo Locker-to-Locker

  • FREE shipping on all orders over R1500.

Processing Time

  • Order processing 1–2 business days, Monday to Friday.

  • Orders placed on weekends, public holidays or after 17:00 will be processed the next working day.

  • Personalized orders lead time: +- 10 business days.

Eco-Friendly Packaging
We are committed to sustainability and use recyclable, eco-conscious packaging wherever possible to reduce our environmental footprint.

Order Tracking

  • After your order is shipped, you’ll receive an email with your tracking number and shipping carrier.

  • You can track your order through the shipping carrier website.

  • Need help? Our support team is always happy to assist with tracking inquiries.